Refund Policy for In-App Subscription Purchases

1. Eligibility for Refunds

Refunds for in-app subscription purchases may be requested under the following conditions:

• Technical Issues: The AI service is inaccessible or unusable due to technical issues on our end (e.g., server downtime or app malfunctions).
• Not as Described: The AI service does not perform as advertised or fails to deliver the promised functionality outlined on our website or app.
• Accidental Purchase: The subscription was purchased in error, provided the request is made within the refund window and the service has not been significantly used.
• Compliance with App Store Policies: Refunds are subject to the policies of the respective app store (Apple App Store or Google Play Store), as in-app purchases are processed through their payment systems.

2. Refund Request Process

To request a refund for an in-app subscription, please follow these steps:

• Submit a Request: Contact us via email at or through the in-app support feature within 7 days of purchase.
• Provide Details: Include your order number, subscription details, and a brief explanation of the reason for the refund request.
• App Store Refund Process: Since in-app purchases are processed through third-party payment systems, you may need to request a refund directly through the respective app store:

  Apple App Store: Visit reportaproblem.apple.com, sign in with your Apple ID, and submit a refund request for the subscription.

  Google Play Store: Open the Google Play Store app, navigate to your purchase history, select the subscription, and follow the refund request process.

  
  
  

Our Review: We will review your request within 5 business days and, if necessary, coordinate with the app store to facilitate the refund. You will be notified of the outcome via email.

3. Refund Timeframe

Refund requests must be submitted within 7 days of the subscription purchase or renewal date, unless otherwise required by local consumer protection laws.

For subscriptions with a free trial period, refunds are not applicable unless charged in error during the trial.

Refunds may be denied if significant usage of the AI service (e.g., extensive API calls or feature usage) is detected during the billing period.

4. Non-Refundable Cases

The following are non-refundable unless required by law or due to a defect in the service:

• Subscriptions where the AI service has been significantly used during the billing period.
• Subscriptions renewed automatically after the 7-day refund window has passed.
• Purchases made outside the refund window, unless the service was defective or not as described.

5. Subscription Cancellations

You may cancel your in-app subscription at any time through the mobile app or the respective app store to prevent future billing.

Cancellation does not automatically qualify you for a refund of the current billing period.

To cancel:

• iOS: Go to Settings > [Your Name] > Subscriptions in the App Store and select the subscription to cancel.
• Android: Open the Google Play Store, navigate to Subscriptions, and select the subscription to cancel.
• Alternatively, contact us at for assistance with cancellation.

6. Refund Processing

Approved refunds will be processed through the respective app store's payment system (Apple App Store or Google Play Store) within 7 business days of approval.

Refunds will be issued to the original payment method used for the in-app purchase.

Processing times may vary depending on the app store's policies, typically taking 5-10 business days for the refund to appear in your account.

7. Contact Us

For questions or assistance with refunds or cancellations, please contact us:

8. Additional Notes

This policy applies exclusively to in-app subscription purchases made through our mobile app, processed via third-party payment systems integrated with our website and app. We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website or mobile app.